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When you register with us you will be asked to select if you would like us to contact you with product and promotions news. If you select this option we will contact you with regards to Personal Touch Fashions products, promotions and for research purposes.
You will also be asked if you would like to be contacted from carefully selected third parties. If you select this you could be contacted with regards to other companies' products and promotions.
If you do not select either of these options we will only contact you with any query specific to your order.
If you would like to change your preference for communication at any time login in to your account and update your preferences, alternatively please email firstname.lastname@example.org and we will amend your details accordingly.
We keep a secure database with all our customers telephone numbers so that we can contact you quickly if there is a query on your order.
We keep a record of any correspondence you send us including email messages as this helps us to track any problems or concerns you may have. We keep a record of your purchases so that we can deal quickly with any issue you may have about your order.
To assist with training and to maintain and improve our customer service we sometimes record incoming telephone calls.
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